FAQ

How does the membership work?

When you sign up, you will receive a new, high quality book each month.  The books will be newly published books.  This is one way that we will make sure that you are not getting books that is already owned.

 

Does everyone get the same book?

No, we will be sending books out based on the child’s age.  They will be split into different age groups.  0 – 2, 3 – 5 & 6 – 8 are the 3 groups.  If you feel that these groups are too broad, please let us know your opinions through the Contact Us page.

 

What if I have more than 1 child?

It’s your call, you can either share the books with all of the children in the home, or you can sign up for multiple subscriptions.  During the checkout process we ask for the shipping address, which could be different from your address.  If you would like, you can sign up for multiple subscriptions for either different age groups or different shipping addresses, or both.  This way you can have books sent to multiple children.  This is a great gift for grandparents to give too!

 

How do I sign up?

You can click on “Get Started” on the Home page and follow the signup instructions.

 

When will the books arrive?

Shipping varies by shipping location.  However we can tell you that a tracking number will be provided and that the books will be shipped out as close as we can to the same day every month.  You should be getting the books within a few days each month.

 

How do I cancel my subscription?

We are sorry to see you go! If you want to cancel your subscription, please send us a note through the Contact Us page.  We ask that you let us know at least 3 business days before your subscription renewal, so that we can get it processed before the payment is sent.

 

How do I return a book?

Currently we are not taking returns, but we all know that special circumstances come up from time to time.  In one of these cases, please let us know through the Contact Us page and we’ll discuss what can be done.